Community & support

Small team. Direct access.

Gravity Tables is built and maintained by a single engineer with deep WordPress + Gravity Forms experience, not a faceless support queue. This page is the honest "how do I get help, how do I stay current, and is this thing alive?" reference.

Email support Read the latest release →

v4.2.55

Last shipped

Apr 28, 2026

~4 per month

Recent release cadence

6-month rolling avg

24h

Support reply target

Pro tier, often faster

Solo dev

Maintained by

with direct email access

Where to find us

Six channels, one inbox at the end of each.

Pick the one that fits where you already are. They all eventually reach the same person.

For paying customers

Direct support email

Pro and Agency customers email a real human who reads PHP. Most replies inside 24 hours; bug fixes often the same day. No ticket-queue bouncing.

info@fahdmurtaza.com

Free-tier users

WordPress.org plugin page

Reviews, support forum, version history. The same place you'd hit for any other WP plugin. We monitor the support forum and respond there too, you don't need a paid licence to ask.

WordPress.org listing

Stay current

Release notes RSS

Subscribe to /releases.xml in your RSS reader of choice. Every shipped version has a post explaining what changed and why. No "various improvements", read the diff in plain English.

releases.xml

For deep-dive readers

Monthly-ish. Release roundups, deep dives, and field-tested patterns. No marketing fluff. Powered by Buttondown, unsubscribe is one click.

Forward visibility

Public roadmap

What's shipped, what's in active development, what's queued, what's being researched, in four time horizons. Updated as work moves between stages.

Read the roadmap

Maintenance posture

How this stays alive.

Solo-maintained, not abandoned. The plugin is built by Fahd Murtaza, single engineer, deep WordPress and Gravity Forms specialisation, full-time on the Crafter Suite. Solo doesn't mean part-time; the changelog tells the cadence story directly.

Bus factor mitigated by GPL + WordPress.org. The free version is GPLv2-or-later licensed and listed in the official WordPress.org plugin directory. If something happened to the maintainer, the source is preserved, forkable, and self-hostable. Your install isn't dependent on a closed-source vendor staying in business.

Every release is a real release. 24+ tagged releases on this site are accompanied by a full release post explaining what changed and why. No silent "various improvements" updates. No "we're working on something big" gaps. The plugin reaches user-visible improvements every 1-4 weeks.

Direct email is the support channel. No tier-1 outsource queue. Pro customers email a person who reads the relevant PHP files before replying. For most issues, that means a working answer or a fix in the next nightly, not a generic "we'll escalate this" auto-reply.

What you can expect

Realistic SLAs.

First response: Pro and Agency customers: ≤ 24 hours, usually faster. Free-tier (WordPress.org forum): best-effort, typically inside a week.
Bug fix shipping: Critical bugs (data loss, security): same day or next nightly. High-impact bugs: ≤ 7 days. Lower-impact: next minor release. See security disclosure policy.
Feature request triage: Filed against the public roadmap. Items get a stage label (Now / Next / Soon / Later) within a week of receipt. Agency-tier requests are prioritised for the active line.
Major version cadence: ~6 months between major versions (4.0 → 4.1 → 4.2 → upcoming 4.3). Backwards-compatible additions ship in minor releases continuously.

Ready when you are

Stop exporting CSVs. Start shipping dashboards.

10 days of full Pro access. If it doesn't pay for itself in the first week, you don't have to keep it.

Start free trial Talk to Fahd